Corrections Policy
TheTVApp aims to keep published information accurate and useful. Because live television, sports schedules, channel availability and device behavior can change, this policy explains how factual corrections and updates are handled.
What Counts as a Correction?
A correction is appropriate when published information is materially wrong, misleading or no longer accurate in a way that could affect a visitor’s understanding or actions.
- Incorrect channel or sports information.
- A wrong technical instruction.
- A broken or incorrect internal link.
- A statement that became outdated after a material service change.
- A device instruction that no longer matches current behavior.
- A factual error in a policy or company information page.
Minor Edits
Spelling, punctuation, capitalization, layout and formatting may be corrected when the change does not alter the factual meaning of the page.
Material Corrections
When a material factual issue is confirmed, the affected text should be updated rather than left online simply because it was previously published. Related pages may also be reviewed when the same fact appears elsewhere.
Changing Information
Not every update means the earlier article was erroneous. Sports schedules, channel lineups, software behavior and service details can legitimately change. In those cases, the page may be updated to reflect the new situation.
How to Report an Error?
Send the page URL, the statement you believe is incorrect and, where possible, the information that supports the correction through the Contact page or by email at [thetvapp_contact_email].
Review Process
- Identify the exact claim being challenged.
- Check the relevant source or current service behavior.
- Determine whether the issue is a factual error, an update, or a difference in interpretation.
- Correct the page when the evidence supports a change.
- Review closely related pages when the same information may appear elsewhere.
Transparency
The purpose of a correction is to improve the page for future visitors. The site does not keep inaccurate information simply to preserve an earlier version of the wording.
